Setting up support for your schools
Support on all levels is key to success for Data Rollup and accurate reports. The conference is the main support for schools. This includes helping them resolve Data Rollup errors. Conference and Union level individuals who need assistance should contact Martha Ban via the Zen Desk Chat (adding _new at the end of the Error Report). You will be able to chat directly with Martha regarding the error. If she is off-line, forward the school's ticket to DataRollup Support at: firstname.lastname@example.org.
Conference Data Rollup Support Setup
Be sure the contact information is correct for the individual who is supporting the schools with errors.
Clicking on the “Download CSV” link will give you the data file necessary for IOWA Barcode Labels. You may find this file useful for other areas in your job.
See the rest of this section for tools to use in resolving errors – as well as to share out with your schools.
NORTH AMERICAN DIVISION
OFFICE OF EDUCATION
12501 Old Columbia Pike
Silver Spring, MD 20904-6600